Privacy Policy

1. Introduction

SunriseGroveBay ("we," "our," or "us") is dedicated to respecting your privacy. This Privacy Policy outlines our practices regarding the gathering, usage, disclosure, and protection of your data when you visit our website sunrisegrovebay.sbs or utilize our yacht charter offerings.

Your agreement to the data handling practices outlined in this document is assumed upon your utilization of our services. This statement abides by relevant privacy legislation, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We accumulate personal data that you willingly furnish to us while you:

• Reserve a yacht charter
• Reach out via our website or telephone
• Opt in for our newsletter
• Complete forms on our website
• Engage in surveys or promotional events

Such details may comprise:

• Name and contact details (email, telephone, physical address)
• Financial details (securely handled by external vendors)
• Preferences and specifics regarding charter services
• Alternate contact details for emergencies
• Food preferences or health-related information (if disclosed)

2.2 Information Collected Automatically

Our website automatically logs certain information about your electronic device and your interaction with the site:

• Geolocation and IP address data
• Web browser specifications
• Details on the website's pages you visit and time spent
• Reference sources that led you to our site
• Specs of your electronic device (model, screen resolution, etc.)

2.3 Cookies and Similar Tracking Mechanisms

To enrich your experience while using our website, we apply cookies and analogous tracking tools, which allow us to:

• Recall your set preferences
• Analyze site usage and performance
• Distribute customized content
• Upgrade our offerings

Your preferences concerning cookies can be customized in your browser's settings or through our cookie acceptance prompt.

3. Usage of Your Information

The data we amass is utilized for these purposes:

• Providing Services: To furnish yacht charter services, execute reservations, and communicate with you regarding your bookings
• Client Support: To address your inquiries and offer assistance
• Transaction Management: To handle payments and oversee financial operations
• Ensuring Safety: To maintain the security of our services and prevent deceitful activities
• Promotional Efforts: To send you promotional information and updates (assuming you concur)
• Enhancement of Our Website: To evaluate how our site is used and to enhance its functionality
• Adherence to Law: To fulfill legal and regulatory mandates

4. Disclosure and Sharing of Information

Your personal data is never sold, exchanged, or leased to third-party entities. However, we may share your data under these conditions:

4.1 With Service Partners

We may disclose information with reputable external service vendors that support us in: payment facilitation; hosting and ongoing maintenance of our website; email marketing campaigns; performance analytics; customer service tasks.

4.2 For Legal Purposes

Your data might be revealed if legally mandated or in reaction to legitimate proceedings, judicial orders, emergencies, or examinations into possible unlawful conduct.

4.3 During Business Reorganizations

In cases of business amalgamations, acquisitions, or asset sales, it is possible that your data may be transferred as part of those dealings.

5. Data Protection

To guard your personal data against unwarranted entry, modification, exposure, or destruction, we employ suitable technological and procedural strategies. These safeguards incorporate encryption, secured servers, restricted access, periodic evaluations, and awareness training for employees.

Nonetheless, no technique of electronic transmission or storage is infallible. We cannot vouch for the absolute safety of your data.

6. Data Preservation

Your personal information is kept only as long as necessary to achieve the objectives for which it was gathered or as mandated by regulation. Customary retention periods are:

• Charter Reservations: 7 years (for taxation/legal reasons)
• Marketing Interactions: Until you request removal/opt-out
• Website Analytics: 26 months
• Customer Assistance: 3 years post last engagement

7. Your Rights and Options

You have rights to access, modify, erase (with legal constraints), transfer, and opt out of marketing, as well as to manage cookies. To utilize these rights, please get in touch using the information provided below.

8. Services of External Parties

8.1 Analytics by Google

Google Analytics is a service we use for the analysis of website usage. It can be opted out of using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Integrations

Links to social media sites with independent privacy guidelines may be present on our site.

8.3 Payment Systems

We employ third-party processors compliant with PCI DSS standards for handling payments.

9. Data Transfer Internationally

There can be transfers and processing of your details in territories other than Monaco, where we ensure compliance with relevant laws on privacy.

10. Privacy of Minors

Our services do not target persons below the age of 13, and we do not intentionally collect information from such individuals. Should you suspect that a child has provided us with data, you are urged to contact us right away.

11. Privacy Policy Revisions

When we make revisions to our Privacy Policy to mirror changes in practices or legal requirements, we will inform you through posting the revised policy, emailing registered users, or presenting a notice on our website. Continuation of service use post revisions' effective date equates to acceptance.

12. Contact Details

For queries regarding this Privacy Policy or our practices of data handling, you may reach out to us:

13. Adherence to User Consent Policy of Google Ads

Our practices align with the user consent policies of Google Ads. Preferences regarding cookies and tracking can be modified at any time by accessing our cookie settings.